Very friendly and helpful staff and the onsen was a bonus treat. They helped me with my bags, rented me a bike, ordered a taxi for me even though their english was not great they were very kind. Rooms are huge. Old fashioned but in a charming way. Kettles and fridges in the room, baths and nice big beds.
Rose
2023年5月
Absolutely everything was perfect. The public bath had a working sauna, hot and cold baths, and an outdoor bath, all well-maintained and very clean. The meals were delicious, visually beautiful, varied, and filling. My room was very clean and spacious, and the futon were thick, well-padded, and extremely comfortable to sleep on. The staff were super helpful, and the servers at meals were very sweet and helped me figure out what I was eating.
Ashton
2023年4月
The staff was amazing, very kind and helpful, they went the extra mile for us and we were very thankful! We loved our room which was very spacious and a private onsen in the beautiful garden. Super clean and with all we needed. Also the futon was very comfortable.
Giada
2024年5月
Great hot spring bath. Big room and lovely outlook of hills and forest. We were given lovely robes to wear and the staff tried very hard to help us with our poor language skills.
Carolyn
2024年10月
The hotel is located just a few minute’s drive from the center strip with all the pottery shops, cafes and restaurants. Our room as well as all the facilities were clean and well taken care of. The futons were very soft and comfortable to sleep on.
Loa
2024年2月
Quaint hotel straight out of the past with cute artwork. Staff amazing, nothing too much trouble, arranged a hire car to site see around Mashito. Food amazing also with traditional Japanese food and service. Even had massage chair in room and arranged a excellent shiatsu massage for my partner.
Peter
2023年5月
The staff went above and beyond to be helpful despite the language difference. The young lady on the front desk could not have been more helpful. It was a short taxi ride out of town, but very manageable. Accomodation was dated but clean & quiet
Amanda
2024年11月
Hotel is 1.7 km from train and shops surrounded by nature.Staff was excellent in every aspect. Even drove me to an 7/11shop to generate a bus ticket. Daily life is getting harder due to digital changes without Japanese skills.
Ute
2024年6月
The breakfast and dinner was great. Everyone in the hotel is very nice with a good service mind. Eventhough they can’t speak English, but they try to use translate app to serve us very well. I’m so happy with the facilities such as onsen, dinner and breakfast.
Tangkwa
2023年5月
As a group of touring cyclists, the staff were helpful upon our arrival with suggesting where to store our bikes and assisting with check-in. The breakfast and dinner were delicious and the serving staff were very polite and helpful.
James
2024年10月